Privacy

Kocha Studio™ (“we”, “our”, “I”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. We respect your privacy and aim to handle your information responsibly.

Information We Collect

The type of information we collect from you depends on your interaction with our website. Generally, we collect personal information in two ways:

  1. Information You Provide: This includes information you provide to us directly, such as names, email addresses, phone numbers, photographs, and other details. We collect this information through contact forms, emails, receipts, telephone conversations, proposals, invoices, consultations, or in-person interactions.
  2. Information Collected Automatically: This includes information collected via tracking technologies such as cookies.

We collect only the necessary information in a fair and lawful manner, with your knowledge or consent. We retain personal information only for as long as necessary to provide our services to you.

Use of Information

We use your personal information for the following purposes:

  • Providing our services to you
  • Managing relationships and administrative tasks
  • Creating our portfolio, case studies, and promotional materials
  • Direct marketing (with your consent, such as subscription to our mailing list)

You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us at hello@kocha.com.au.

Cookies and Tracking Technologies

We use cookies—small text files placed on your machine to improve your browsing experience. Cookies help retain user preferences and provide anonymised tracking data to third-party applications like Google Analytics and HotJar. While cookies enhance your browsing experience, you can disable them through your browser settings if you prefer. For guidance, consult your browser’s help section or visit the About Cookies website.

Data Security

We take reasonable measures to ensure that the storage provider we use is compliant with relevant security standards. Your personal information is kept safe, secure, and protected from unauthorised access, modification, disclosure, and loss.

Sharing of Information

We do not share your personal information with third parties, except where required by law under the Privacy Act.

Contact Us

If you have any questions or need more information about our privacy policy, please contact us at hello@kocha.com.au. We reserve the right to update this policy from time to time, and any changes will be posted on our website.

Last Updated: 3 Jul 2024