Revision the way people experience freelancer.com mobile products (iOS, Android and Mobile Web) and empower 25+ million people to make their dream come life.

We already have a lot of feedback from the previous app. We get started by creating a system to analyse, categorise and prioritise the Q.A. tickets and gathering a product backlog to plan our sprints.

We called our user “people”. We regularly talk with them, develop UX-Flow with them and learn numerous ideas such as:

• Most of the Employer come from iOS funnels
  
• Most of the Freelancer come from Android funnels
  
• People use mobile as an extension of web products
  
• People seeking from the Messenger to build trust  
  
• People need a tool to manage the projects
  
• People need tools that help them find projects or freelancer
  
• and a lots mooooooore!

Everyone on a mobile team is a great UX Designer + idea generator. Beyond our sketch process, we build a Mobile Design System to capture and visualise the idea at a snapshot.

With a UX-Flow and Mobile Design System we have, we can knock out many ideas within a short period of time, and we can gather the team to work together on a wall (usually it just like a war).

We onboarding our people and we pick a point to release so we can learn more and iterate fast. However, the first experience must be promising, so we use the “Freelancer Brand Promise” to convey what the app offering.

We’ve tested many betas to define the meaning of our navigation and make sure that we give the right tools for 25+ million people.

My Projects

Home for the most activities and a folder of your progression.

Post a Project

Where the dream become reality and kick -off a great journey.

Notifications

A tool that helps people get back on the right track.

Browse Project

Where our A.I. meet human and discover a great journey together

Messenger

Where the dream become reality and kick -off a great journey.

My Account

Manage and custom how you like to present yourself.

We aim to makes it Freelancer rather than iOS or Android just yet. However, we pay a lot of attention to the details and common pattern on each platform to make sense about it.

Iterate, Iterate, Iterate! There is no handoff in our product design, we continually idea, validate & iterate towards a solution and here is some of what we've learned on this project so far:

• If you like to go fast go alone but if you like to go far go together
• Learn about people first then develop the Design System
  
• Prototype, validate, Iterate and repeat
• Invision + Usertesting is our best friends
• Don't release everything at the same time
• The sketch process must include the engineering team
• Have too much =  don't have it
• If artificial intelligence (A.I.) is the keys, talk to Data Science
• Not all the upsell is a good idea, read the contextual first
• Looking for the purpose first not the data